Testimonials
"Wow, exceptional customer service still exists! Thank you to Marika and the team at Geelong Financial Services for everything you did to make this process so easy for us. We had no idea what we were doing but you guided us through, without ever making us feel pressured or silly. The turn around time on everything was far beyond what we expected, and your knowledge was amazing. You made us feel like we were part of your team; that we were in this together, which meant it wasn't so scary. We simply can't thank you or recommend your team highly enough!"
Teresa, January 2024
"Thank you GFG and specifically, Ben, Erica, Nat and Simon for structuring finance to our needs. It wasn't just the result you got for us, but its the way you made the process so much easier. This was especially important as both my wife and I were very busy through that period. I was specifically impressed with the following - Your knowledge, Your responsiveness, Your teamwork and Your focus on getting results for the customer. Additionally you were always quick to work with third parties to communicate and align the necessary information. This ensured that everyone was on the same page. For myself, that saved a lot of effort. Thankyou for the brilliant result, but more importantly your partnership! Here's to many more..."
Kaushal & Mukta, November 2023
"Marika and the team at GFC are remarkable! This was the first time purchasing land and house on my own so I was quite naive about the whole process. Having the team run with my finances, choose the best bank that suited my requirements took a massive amount of anxiety away that I would have to have endured if I did it all myself. I cannot thank you all enough. I will be back next time I require financial assistance that is for sure! :) "
Jessica, November 2023
"We have been dealing with GFG for the last 18 years. Customer service has always been their priority with their ability to action things thoroughly and quickly. We have used GFG to assist with purchasing of investment properties and main residences. The team have assisted with regular refinancing when better deals arise and most importantly, with GFG's help over the journey we were able to get our forever home in Inverleigh."
Dion & Simone, April 2023
"We used GFG to support us in buying our first home. Ben and the whole group were amazing and made the whole experience an absolute breeze. Great communication and were on to everything so quickly. Highly recommend their services for anyone looking to purchase a property."
Daniel & Amy, April 2023
"GFG have supported me through all my financial needs. From setting up my home loans to refinancing to income protection. Simon and his team give you great advice along which include multiple options that best suit your needs. They also provide competitive rates that are often better than banks advertise. The best part I found is the face to face communication and the team only being phone call away for any questions. I have sent all my family and friends to GFG and they all say the same. A great local Geelong business doing great things."
Jarrod & Danielle, April 2023
"In December 2021 we decided to build a bigger home for our family. The broker at the time said that everything will go through fine. About 3 months ago we started to get our finances organised, but the broker we were with was uncontactable. We thought that we could no longer afford the home of our dreams, and would have to give it all away. We were stressed and worried, and coincidentally decided to stop in at Harriott where they cheered us up and introduced us to Marika at Geelong Financial Group, and in a few short weeks she got us sorted with the pre-approval for our home loan with everything we wanted. We are so grateful to Marika for her help in getting our finances sorted, Marika will be our go to for any financial queries in the future."
Peter & Samantha, March 2023
"I’m very happy with the mortgage and your service. I’m very grateful for the support of the brokers Ben and Ivan as we had a number of time challenges associated with getting the documents from overseas. They were fantastic and I’ve already recommended you to some friends who might be interested in getting a mortgage."
Camilla, March 2023
"I honestly can't thank Ivan enough for all his support through this process. I am so happy with the outcome. Your professionalism and superb customer service has just been amazing. Even though I don't have anyone to refer to you just yet, I will genuinely be spouting your praises to everyone I know. Thank you for everything."
Victoria, February 2023
"Thanks Ivan for your assistance and support - I have to say it’s been the smoothest refinancing process I’ve experienced to date and I’ve been through two previously."
Eleanor, January 2023
"Bens responses, timeliness and all round professionalism was first class."
David, October 2022
"We’re beyond satisfied with the service we received. This is our second time using Marika and the GFG team and we recommend you all to anyone who listens. Will definitely be back for any future needs."
Rowan, September 2022
"Thank you so much Marika! Your help and that of the entire GFG team is very much appreciated, as always. You guys really make things so easy."
Matthew, August 2022
"Can't thank you enough Ben for all your help over the whole process. You've been amazing. Will definitely be recommending you to friends and family."
Travis & Mon, August 2022
"Thanks Ben for your assistance and support for the transition of my home loans. Your follow through and prompt response times were much appreciated."
Janine, July 2022
"The team at GFG have always met our expectations and delivered high quality outcomes which meet our needs. Our recent engagement with them has been another pleasurable experience."
Jessica & Michael, July 2022
"Ben, Simon, Ivan, and the rest of the team at GFG made purchasing my first property & securing my first loan an absolute breeze. They were able to put all finance lingo into layman’s terms for me - making me feel at ease throughout the whole process. I will highly recommend GFG to all my family and friends."
Patrick, June 2022
"Thank you for your awesomeness Ben - you made the whole process so easy for us and stress free! We will be back when the need arises and will always recommend you in our conversations."
Brenda & Roger, March 2022
"Helpful. Friendly. Transparent. Prompt replies. Thank you Ben for your help with my loan."
Kiara, January 2022
"Thankyou so much for your efforts and being so patient with us, you have made the process so easy and have taught us so much! We’ve already passed your name onto our friends and will do in the future."
Bonnie & Campbell, January 2022
"We had a nice experience with GFG through the restructuring & refinance of our loans. Ben & Simon made themselves available to assist us in any questions/queries we had along the journey. Their knowledge & explanations helped us understand our position & the process much better than previous brokers we've had. The loan structure & financial summary documents are a great tool & easy to understand. We acknowledge the turnaround times for banks at the moment was a bit more than usual, so understand how this can take some time. Also the champagne and thank you letter at settlement was a nice touch."
Travis & Sarah, July 2021
"Simon and his team were professional and made the whole process as simple as possible. Much appreciation to all that helped us with our purchases. Thank you."
Daniel & Katie, June 2021
"It was a long process, but not due to GFG, there were just endless hoops to jump through for the lender. GFG kept us positive throughout the process and coached us through each step. I may have given up if it weren't for GFG's education and support!"
Robert & Tennille, June 2021
"I’ve been a client of GFG for many years and I’m always delighted with the results they achieve and the service provided. Thanks again team GFG & Ben! Highly Recommended!"
David, May 2021
"The whole process was managed really well, with regular and timely communication from Simon."
Arsh, April 2021
"I cannot recommend our experience at GFG enough - their expertise, approachable and friendly manner and for answering all of our silly questions. We look forward to working with GFG in the future. Thank-you so much for supporting us through the purchase of our first home."
Brieuc & Yolanda, April 2021
"We were very satisfied with the service we received right through the process and from our experience with Simon and GFG and the Bankwest side of things, there is nothing we could suggest to improve the process in this instance."
Luke & Justyna, April 2021
"Absolutely love GFG, will always come back to Marika."
Laura & Terry, April 2021
"We found Ben & Simon enthusiastic, motivated and professional. Ben was proficient in his communication and had queries of ours satisfied within 12 hours. Simon has a natural ability to make you feel welcome. He provides scenarios you can choose from and encourages you to think about decisions instead of rushing the process. Fantastic team which we would use again. Once lesson we learnt was to ask about turn-around times up front so to ensure expectations of bank settlement are clear from the beginning."
Luke & Stefanie, April 2021
Thanks Ben & Simon for all of your help. Definitely wouldn't have happened so quickly if it weren't for you guys & the opportunity may have slipped by.
Josh, January 2021
"Simon & Ben were fantastic. they were very professional, responsive & supportive. I would recommend them to anyone."
David & Zoe, December 2020
"A big thank-you to GFG, particularly Marika. We were naive & unsure about what we should be doing financially & this process has made us feel confident & secure. We will be checking in again in the future & will be recommending this process to family and friends. We appreciate the work that you have done & the many extra hours that you have worked."
Shaun & Ellie, December 2020
"We couldn't be happier with the support and expertise shown by Marika and her team, helping us every step of the way, and we look forward to continuing our relationship moving forward."
Matthew & Katie, October 2020
"We had the most amazing experience with the Geelong Financial Group, in particular Marika Johnson. Marika was always so attentive to our questions and needs and would often follow up with us after hours and outside of her work hours (weekends) to ensure we were informed of things. Outstanding customer service and a wonderful caring and personal touch with all of our dealings. We couldn't have been happier with her services."
Steven & Jessica, October 2020
"Great job to Simon and the team. The prompt follow up and continual communication was excellent throughout the whole process."
Brent & Elizabeth, August 2020
"Just wanted to say a HUGE thank you to Simon and Ben for supporting me throughout my first home purchase. I would have been completely lost without their guidance and reassurance. They are knowledgeable and professional and kept me up to date throughout the whole process from start to finish. I cannot recommend their services highly enough!"
Kate, August 2020
"Fantastic process thanks guys well done."
Adam & Melissa, August 2020
"Absolutely excellent service we couldn't fault Ben or Simon at all. We highly recommend Ben if you need to discuss any of your finances or to put yourself in an even better financial position than what you already are. We have already recommended this business to several of our friends who have been absolutely thrilled with the outcome."
Ashley & Vickie, July 2020
"Simon and the team at GFG have been so helpful with all that we have chosen to do with our finances so far. Their high level of communication and expertise has helped Rowan and myself to make informed financial decisions which we hope to to benefit from in the future. We wouldn't hesitate in providing their details to anyone if the need arose. Thank you."
Bianca & Rowan, June 2020
"Excellent, thorough service. Thank you to Simon and Nat."
Anthony & Anna, June 2020
"Marika has done everything for us with no stress."
Glen & Amanda, April 2020
"Marika is amazing! I literally have no words! She made this whole terrifying and exciting time in my life that much easier. She was able to always explain things to me so that I could actually understand. The other ladies working at GFG are all very professional and hard working, always getting back to my emails and weird and wonderful questions very quickly!"
Bridget, March 2020
"Marika is just the best, we have been seeing her for years and she always looks after us. She keeps us informed and makes the whole process easy and simple. We are so lucky to have her!"
Kristopher & Rebecca, March 2020
"Would not recommend Marika more! She was helpful, responsive, knowledgeable, and advocated for the best possible outcome."
Laura, January 2020
"It was an absolute pleasure meeting Marika & she made the whole process seamless. She was patient, considerate, warm and brilliant at her job. Can't thank her enough for helping us secure our home loan. Thank-you Marika."
